Cancellations Policy (applies within 24hrs of order being placed)
After placing an order, you can cancel at no charge for any reason within 24 hours.
Once the warehouse receives your order, we (and thus, the customer) become financially obligated to purchase the merchandise from the warehouse; hence we cannot accept cancellations after the 24 hour window has passed.
When you place an order, you will receive an email confirmation describing the details of your purchase. It is your responsibility to verify the accuracy of the information in the email receipt. You have 24 hours to review your confirmation and reply with any discrepancies or changes.
To cancel an order, send an email to [email protected] with your name, order number, and reason for cancelling. Unfortunately, no phone cancellations can be processed. If your cancellation request is approved, you will receive an email confirming the cancellation.
Special orders, orders that are being held in our warehouse for delayed delivery at the request of the customer, layaway, and financing orders cannot be cancelled.
Any cancellation requests submitted 24 hours after the order is placed are subject to the Returns Policy below.
Everett's Furniture & Emporium accepts returns within 3 days of receipt of items with the exception of bedding products, custom made merchandise, catalog orders, or merchandise that has been set up. All merchandise must be in original packaging. A 25% restocking fee will be charged on all returned items. Everett's Furniture & Emporium reserves the right to refuse returns of items that are not in the condition it was received: Damage or misuse by customer. A pick-up fee of $69.95 will be charged if Everett's Furniture & Emporium has to pick up merchandise. Everett's Furniture & Emporium must be notified before any customer brings back any purchased merchandise. We will provide you with an authorization number to return your merchandise.
* Free delivery with purchase of $399 or more within 60 miles.
* Please call 325-372-4299 to determine delivery charges over 60 miles.